A: Three main aspects:

A: Yes, we had that very same concern when we designed Ooly. We know Wi-Fi signals are quite strong and did not want these anywhere near our kids. For this reason, Ooly uses a technology well known for its low power emissions called “Bluetooth Low Energy” (or BLE). BLE is used in many healthcare applications. Additionally, note that Ooly only uses its radio for the setup process with the Ooly app. Once done, Ooly operates by itself.

A: Yes.

No, Ooly works the same with both. Ooly’s mobile application will be available for download from both the Apple App Store or Google Play.

Since Android 6.0, location service must be enabled to use the BLE (Bluetooth Low Energy) functionalities (e.g. Performing search for nearby devices). Additionally, the “high Accuracy” location mode must be activated in the location mode settings.https://stackoverflow.com/questions/33045581/location-needs-to-be-enabled-for-bluetooth-low-energy-scanning-on-android-6-0

The Android operating system has some well-known issues with Bluetooth Low Energy. This is largely due to the fact that there is no standardization across all Android devices. For specific Android phone/tablet brands, the connection with Bluetooth Low Energy devices may be slow or sometime unstable. This can be easily pinpointed by trying Ooly with another phone/tablet brand.

At first, make sure Ooly firmare is up-to-date.

The “Lantern” and the “Manual Switch Off” modes need to be set for each and every light period. The button on top of Ooly’s head can behave differently, for each light period, depending on the parameters you have set for these two advanced functions. When testing the “Lantern” or the “Manuel Switch Off” mode, please make sure the current active light period is set properly.

1. Make sure Ooly’s battery isn’t drained completely. Connect Ooly to the USB charger.
2. Make sure your phone or tablet isn’t out of range of Ooly. Bluetooth Low Energy range is 100m outdoor but reduces indoor depending on wall materials. To be sure, stay in the same room as Ooly to carry out the steps below.
3. Make sure your phone or tablet supports Bluetooth version 4.0 or more, and that the Bluetooth radio is enabled in the general settings of your Android or iOS device.
4. Make sure no other phones or tablets are currently connected to this Ooly, as it will prevent your phone or tablet to detect your Ooly and it won’t appear in the detected device list of your Ooly app.
5. From the Ooly app, tap "Search Other Ooly" to refresh the list of detected Ooly as demonstrated in this image.
6. Quit and reopen the Ooly app:
   Android devices: https://www.wikihow.tech/Close-Apps-on-Android
   iOS/Apple devices: https://support.apple.com/en-us/HT201330
7. Unpair Bluetooth from your phone/tablet.
   iPhone/iPad
   Go to Settings > Bluetooth.
   Tap on the little “i” icon of the Ooly device you want to remove
   Tap “Forget this Device.”
   Confirm by tapping “Forget Device.”
   Android
   From the home screen, touch the applications tab (located on the bottom of the screen).
   Touch Settings.
   Touch Wireless & networks.
   Touch Bluetooth settings.
   Touch and hold a paired bluetooth device.
   Touch Unpair.
8. If your Ooly still does not appear in Ooly’s app detected device list, then it means Ooly is still connected at some point to a smartphone device, or the last disconnection didn’t perform successfully. To free Ooly from any previous connection, press and hold Ooly’s head button for a continuous 10 seconds. Ooly should then appear in the detected device list.
9. Reboot your phone/tablet.
10. If none of the steps above worked, contact us for assistance.

You can always turn it off from Ooly’s app. Also, if the “Cancel Mode” was enabled for that particular period, you can turn the light off with a long press on Ooly’s head.

Absolutely, parents can choose to have the light turned completely off during the night, and until the morning wake up. Ooly will do whatever you tell it to do. For example, the light could be switched off during the night, then it could switch on, let’s say at 7:00 a.m. The same way, it could be switched on during the evening, then start fading down 5 minutes before bedtime; then it would switch off.

No, a mobile phone or tablet connection is only required to configure Ooly’s schedule and settings. Once done, the connection is no longer required and Ooly works by itself. It will control its light according to the time of the day, its schedule, and the settings downloaded and stored in its memory.

Simply set the "Manual Control" to "On" and the "Light On" field to the "Off" position. Refer to the manual.

Yes. Ooly’s mobile application can configure them one after the other. They can then operate by themselves with their respective schedules and settings.

This is easily solved by pushing the silicone as demonstrated in the following video.

1. Open the Ooly app and connect to your Ooly.
2. Validate the "Manual Control" mode isn’t set to "On". Refer to the manual.
3. Validate Ooly’s light hasn’t been toggled to the "Lantern" mode. Refer to the manual.
4. Validate Ooly’s internal clock is set to the current time ("Settings" section of the Ooly app).

Please note that upon removal of the battery insulator, microscopic wax from the battery insulator can be accumulated on the battery pad and may prevent a proper contact to be established. As a result, your Ooly might only work when connected to a wall plug. If you have this issue, the following is a quick fix to avoid having to open Ooly to clean this microscopic wax : simply drop Ooly from a side position on a hard surface from about a 15 cm height. That will allow the inner battery spring to move just enough to clear the wax and establish a permanent and proper contact with the battery.